Cookies Policy

This Cookies Policy explains how Winmate88 Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the choices available to you and how cookie settings can affect your experience. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

Winmate88 Casino holds a gaming licence issued by the Government of Curaçao, operating under Curaçao eGaming regulations with SSL encryption protecting all player transactions and personal data.

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or across later visits. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may sometimes be linked with personal information held by a website.

Winmate88 Casino may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. In this policy, the word cookies is used broadly to include these technologies where appropriate. These tools may collect information such as device type, browser details, language preferences, pages viewed, approximate location based on technical information, session activity and interactions with website features.

Cookies can be set by the website you are visiting, which are commonly called first-party cookies. They can also be set by another service used on the website, which are commonly called third-party cookies. Third parties may process information in accordance with their own privacy notices and policies. The availability and use of particular cookies may change as website functions, technology and service providers change.

Why cookies are used

  • To help the website load correctly and provide requested services.
  • To maintain a secure session while you move between pages or use account functions.
  • To remember choices such as language, display or other preferences.
  • To understand how visitors use the website and identify areas that may be improved.
  • To help detect unusual activity, protect accounts and support website security.
  • To provide or measure relevant content, communications or advertising where this is permitted and applicable.

2. Categories of cookies we may use

The cookies used on the website may fall into several categories. A cookie may serve more than one purpose, and the exact cookies available can depend on the pages you visit, the device you use and the services enabled at the time.

Strictly necessary cookies

These cookies support essential website functions. They may be used for account access, secure sign-in, session management, fraud prevention, traffic distribution, security controls and other functions needed to provide a service you have requested. Because the website may not operate properly without them, they generally cannot be disabled through the website cookie preference tool. You may still be able to block them through your browser, but doing so may prevent parts of the website from working.

Functionality cookies

Functionality cookies allow the website to remember information you have selected. For example, they may remember a preferred language, region, layout or other display setting. They can make your visit more convenient by reducing the need to repeat the same choices. If these cookies are disabled, some preferences may not be retained and you may need to enter them again.

Analytics and performance cookies

These cookies help us understand how visitors use the website. Information may include the pages visited, the time spent on a page, navigation paths, error messages and general device or browser information. This information can be used in an aggregated or statistical form to monitor performance, identify technical issues, improve page design and make the website easier to use. Analytics information is not intended to identify you directly.

Advertising and measurement cookies

Where used and where permitted, these cookies may help measure the effectiveness of promotional activity or show content that is more relevant to your interests. They may record visits to the website, interactions with advertising or campaigns and general browsing activity. Advertising cookies may be placed by service providers acting on behalf of the website or by third-party platforms. You can usually manage these cookies through the cookie banner, preference tool or your browser settings.

Security and responsible use

Cookies and similar technologies may support security and responsible operation of the website. They can help identify suspicious activity, reduce automated abuse, protect account sessions and maintain the integrity of online services. They are not a substitute for account security. You should keep login information confidential, use a secure device and sign out when using a shared device.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the cookies involved, you may be able to accept all optional cookies, reject optional cookies or choose particular categories. Strictly necessary cookies may continue to operate because they are required for core functions, security or services you have requested. If you change your preferences, the change may not take effect until you refresh the page, start a new session or revisit the website.

Browser controls

Most browsers allow you to view, delete or block cookies through their privacy or settings menus. You may also be able to set your browser to warn you before cookies are stored, block third-party cookies or delete cookies when the browser is closed. The steps differ between browsers and devices, so you should check the help information provided by the browser manufacturer.

Blocking or deleting cookies may affect the availability, security or performance of the website. You may be unable to sign in, keep items or preferences during a session, use account features or access certain pages. If you use more than one browser or device, cookie choices may need to be applied separately on each one. Deleting cookies may also remove saved preferences, meaning that your settings will need to be selected again.

Mobile devices and similar technologies

Mobile operating systems may provide controls for advertising identifiers, tracking permissions and similar technologies. These controls are separate from the website's cookie settings and may not remove every type of data collected through a browser or application. Review the privacy settings on your device and the settings made available by any application or service you use.

Choosing not to receive optional cookies does not necessarily stop all information collection. Information required for security, account operation, legal obligations, service delivery or basic website functionality may still be processed where appropriate. Your choices also do not automatically remove information that was collected before you changed your settings.

4. Data handling, updates and questions

Information collected through cookies may be used for the purposes described in this policy, our Privacy Policy and any notices displayed when information is collected. Depending on the purpose, information may be accessed by authorised staff, related service providers or technology partners that help operate, secure, analyse or improve the website. Such providers should only process information in accordance with applicable arrangements and for permitted purposes.

We take reasonable steps to protect information handled through the website. However, no website, online transmission or electronic storage method can be guaranteed to be completely secure. You should use appropriate security measures on your own devices and avoid accessing account services over unsecured public connections where possible.

Cookies may remain on your device for different periods. Session cookies are generally removed when you close your browser, while persistent cookies may remain until they expire or are deleted. The period depends on the purpose of the cookie and the settings of the relevant service. A cookie may be replaced, removed or updated without changing the overall purpose described in this policy.

This policy may be updated from time to time to reflect changes to the website, cookies, technology, legal requirements or business practices. The updated version will be made available on this page, and the revised date may be shown where appropriate. You should review this page periodically so that you understand the current approach. Continued use of the website after an update may indicate that you have read the revised policy, subject to any consent requirements that apply.

If you have a question about this Cookies Policy or want to understand how to manage your preferences, use the support or contact options made available on the website. Do not send passwords, payment details or other sensitive account information through an unsecured message. For information about personal information, access requests or other privacy matters, please also refer to the Winmate88 Casino Privacy Policy.

Established2024
OperatorAsia-Pacific focused platform
Game ProvidersPragmatic Play, Microgaming, Evoplay, Evolution Gaming
CurrencyAustralian dollars (AUD)